Note: installing Java on a Mac is performed on a system wide basis, for all users, and administrator privileges are required. You cannot install Java on a single-user basis.
Click Open and the installation will start
Click Close. The installation is complete
In this section, we describe the most common issues encountered and possible solutions.
If your issue is not listed or for any other technical problem, call (+1 215-543-0426) or email (firstname.lastname@example.org) our Help Desk.
You click on the application link in the browser to start the Java app, but the browser issues this message instead:
Click Allow. This authorizes the browser to download the app’s JNLP file.
You have executed the Java app link, but the JNLP is downloaded, not executed.
This is a sign that the browser does not know what to do wit JNLP files. Click on the arrow down symbol on the right side of the menu. The JNLP file will show up:
Click on the JNLP file to start the application
Double-click on it and the Java apps should start
This is a sign that your system’s security has blocked the execution of the Java app.
To solve this, go in System Setting select the Security and Privacy icon. The following screen will come up:
You will see at the bottom a warning that the app’s JNLP file has been blocked. Click on Open Anyway.
You have authorized the system to run an app from an unidentified developer, but it gives you one more chance to open the app or cancel the operation. Click Open
Click “Do not show this again…” and click Run.
Now the system should remember your preferences and should not ask your authorizations anymore.