Configure IE Compatibility View Settings for RDC 5.2.1


Various. For example, trying to view an unplanned DCI in RDC causes "No valid HTML DCI Form exists for form version for this CRF" error

Configuration Steps

Go to Internet Explorer's (IE) Tools menu in the top right corner of your screen. The tools menu also appears as a gear (Tools gear image) in the upper right hand corner. Click the menu and select option "Compatibility View Settings".

Compatibility View Option

If "" shows in "Websites you've added to Compatibility View" box:

Compatibility View Settings

Click on 'Remove' button and Close.

Try the RDC operation again.

NOTE: You may need to login in RDC again.